Gift Cards

Buy Gift Cards

Give the Gift of Live!

Ticketmaster is the No.1 destination for tickets for live events.

From theatre, comedy and family attractions to top gigs, festivals and sporting events, Ticketmaster has it all.

New events are added daily, so there's always a fresh and exciting reason to keep coming back. Whether you're looking for your own spine-tingling encore or an unforgettable gift for a loved one, a Ticketmaster Gift Card is your ticket to memories that will last a lifetime

Gift Card by Email Gift Card by Post

Check Balance and expiry information

To check the balance and expiration date of your Ticketmaster gift card, click here

Fan Gift Cards

Ticketmaster gift vouchers for some of our most popular events

A Ticketmaster gift card is the perfect gift for fans of music, comedy, theater, sports, festivals and top attractions throughout Germany. In other words, it's the perfect gift for just about anyone. Visit our homepage to discover all of our event categories, including Mucis, Sport, Theater and more.

Hazel Brugger

Buy E-Gift Card
Winterspektakel

Buy E-Gift Card
CirqueDuSoleil

Buy E-Gift Card
CirqueDuSoleil

Buy E-Gift Card
NWT Gift Card

Buy E-Gift Card
PfingstTurnier

Buy E-Gift Card
MVG-Trier

Buy E-Gift Card
Balve Optimum

Buy E-Gift Card

FAQs

Ticketmaster is the number one destination for live event tickets. From popular theatre, comedy and the best sporting events, to family attractions, top gigs and festivals - Ticketmaster has it all. With new events added daily there is always a fresh and exciting reason to return time and time again.

Ticketmaster Gift Cards are quick and easy to buy. They're despatched quickly and are simple to redeem on our website. Our physical cards come in an attractive wallet with your personalised message, and our e-Gift Cards are a great option if you're looking to send a gift internationally. They can also be delivered immediately by email if you've left it too late for the post.

With a Ticketmaster Gift Card, you're giving the Gift of Live, and memories to last a lifetime.

Ja You can buy Gift Cards online at ticketmastergiftcard.com

If you'd prefer to buy them in person, our Gift Cards are available from leading high street retailers and supermarkets.

Gift Cards/e-Gift Cards are activated at the time of purchase. If you have received a Gift Card from one of our corporate partners, your card will have already been activated for your convenience.

Yes. Once you have selected the first Gift Card, there is a button at the bottom of the screen (next to the "Go to payment" button), which says "add another Gift Card". You can add as many Gift Cards as you want, up to the maximum order value of €250.

If you want to order multiple cards with a larger total value, please see the details for bulk orders below.

Yes, you will be given the option to write a personal message when purchasing your Gift Card. Your message will be included with your order.

If you order a physical Gift Card from our website, you have the option to add a personal message. This is included with the Gift Card in a Ticketmaster branded card/wallet.

Ticketmaster e-Gift Cards are great last minute gifts. Instead of waiting for a physical Gift Card to be sent through the post, we'll email the e-Gift Card details directly to the recipient. We can do it straight away, or you can choose a specific date – it's completely up to you.

The e-Gift Card will be sent within two hours to the specified email address. If it's not received, it's worth checking the spam/junk folder. If it still hasn't been received, please email voucherexpress@ticketmastergiftcard.com, and include your order reference so we can find your order.  

Yes. When you purchase a Gift Card on our website, you will be given the option to pay for your order using Visa, Mastercard or American Express. 

Yes. When you purchase a physical Gift Card on our website, you will be given the option to pay for your order using PayPal.

It is not possible to use a Ticketmaster Gift Card to purchase a new Ticketmaster Gift Card.  

For bulk purchases of Gift Cards, please contact our corporate sales team using this contact form  

If you have a query about an existing Gift Card order you have placed on our website, please email voucherexpress@ticketmastergiftcard.com and include your order reference so we can find your order.

es. There's a link for you to amend the email address yourself in the order confirmation email (that you receive when you place an order). Just update the email address and resend the e-Gift Card. If you can't amend the address yourself, or if you need any assistance, please email voucherexpress@ticketmastergiftcard.com, and include your order reference so we can find your order.

The first thing to do is check the spam folder on the email account to which your e-Gift Card was sent. If you still can't see the email, you can resend the e-Gift Card yourself by using the link in the order confirmation email (that you receive when you place an order). If you are still having issues you can try amending the address that the e-Gift Card is being sent to, or you can contact voucherexpress@ticketmastergiftcard.com for assistance. Remember to include your order reference so we can find your order.

Yes. You can contact our partner Voucher Express with queries about your order. The team will be able to help you with your enquiry in English. Please make sure you have your order reference to hand if your query is about an existing order. The phone number is +44 1765 647 280, the lines are open Monday-Friday 10.00-18.00 and Saturday 10.00-13.30 CET/CEST.

The Gift Card number is the long number in the middle on the back of your physical Gift Card. For an e-Gift Card, the Gift Card number will be contained in the PDF that you receive by email once you follow the link to collect your e-Gift Card.

The security number/PIN is on the back of your physical Gift Card, on the right. For your security it will be covered with a scratch panel which you should only remove when you are ready to redeem your Gift Card.

For an e-Gift Card, the security number/PIN will be contained in the PDF that you receive by email once you follow the link to collect your e-Gift Card.

Ticketmaster Gift Cards can be redeemed for events sold on our own websites, tickets sold on partner websites with their own checkouts may not have the ability to process our Gift Cards.

Unfortunately, Ticketmaster Gift Cards are not redeemable against any shows which have paperless ticketing. For paperless ticketing a credit or debit card must be used as they are linked to the booking, and the card will be checked on entry to the theatre/venue.

The Ticketmaster Gift Cards can be used as full or part payment in the purchase of tickets, and many of the associated services and merchandise sold online at Ticketmaster.

Select the tickets for your event and proceed to the checkout page. On the checkout please select Gift Card as the method of payment. Enter the 16-digit Gift Card number, and the 3-digit security number/PIN. If there is still an outstanding balance once you have entered your Gift Card, you can either enter another Gift Card or select another method of payment (credit/debit card), until the total balance is cleared, and the booking is complete.

Yes, Ticketmaster Gift Cards can be redeemed online at Ticketmaster.de

Yes, when you are checking out, you will have the option to redeem up to five Gift Cards in a single transaction.

Yes, you can make part payment with your Gift Card and make up the balance with a credit or debit card.  

Yes, you can use your Gift Card to pay for multiple bookings until either the balance on the card reaches zero or the card expires.  

It is not possible to save your Gift Card details in your Ticketmaster Account, you must keep your cards safe and enter the Gift Card numbers when checking out.

Scan the QR code on the back of your Ticketmaster Gift Card for an instant balance check.

For Gift Cards and e-Gift Cards you can also check your balance by entering the card number on our Balance check page here

Please remember it is not possible to save your Gift Card details in your Ticketmaster Account, you must keep your cards safe and enter the Gift Card numbers on our website when you want to use them.

Yes, just select Gift Card as a method of payment when checking out, just as you would on the Ticketmaster website.

Leider ist das momentan nicht möglich. Die Universe Website sowie der Bezahlvorgang sind von Ticketmaster getrennt. Deshalb können wir aktuell keine Ticketmaster Geschenk-Gutscheine auf Universe akzeptieren.  

Unsere Geschenk-Gutscheine können nur in den Ländern verwendet werden, in den sie auch gekauft wurden.

Verlorene / gestohlene und abgelaufene Ticketmaster-Geschenkkarten

Falls du für einen Teil deiner Bestellung mit einem Geschenk-Gutschein bezahlt hast und den   Rest mit einer Kredit- oder EC-Karte, wird die gesamte Rückerstattung auf    deine Kredit- bzw. deine EC-Karte zurück überwiesen.   

Wenn deine komplette Bestellung mit einem Geschenk-Gutschein bezahlt worden ist, wird   der gesamte Betrag automatisch auf den Geschenk-Gutschein zurückerstattet.

Bei  Bestellungen wo mehr als ein Geschenk-Gutschein benutzt worden ist, wird der    Betrag auf einen der Geschenk-Gutscheine zurückerstattet. Du kannst herausfinden    auf welchen Geschenk-Gutschein es zurück überwiesen wurde, indem du hier deinen   Saldo überprüfst:    Guthaben abfragen

Falls dein Geschenk-Gutschein bereits abgelaufen ist oder du ihn weggeworfen hast,    nachdem die Bestellung durchgeführt wurde, setze dich bitte mit uns in Kontakt, sodass wir dir helfen können, deine Geschenk-Gutschein-Informationen zu finden oder um einen Ersatz anfordern zu können. https://help.ticketmaster.de 

Normalerweise ist das nicht möglich, da die Gültigkeitsdauer unserer Geschenk-Gutscheine 36 Monate beträgt, wodurch sie danach leider verfallen. Bitte denke daran, die Haltbarkeit deines Geschenk-Gutscheins zu überprüfen und ihn zu benutzen, bevor er abläuft. 

Allerdings, unter bestimmten Umständen schauen wir nach, ob wir deinen   Geschenk-Gutschein noch mal verlängern können. Zum Beispiel wenn du nicht in der Lage warst den Gutschein in dem genannten Zeitraum zu nutzen. Bitte kontaktiere uns hierfür ein paar Wochen bevor dein Geschenk-Gutschein seine Gültigkeit verliert.  

Um uns zu kontaktieren, klicke einfach hier: https://help.ticketmaster.de 

Ja, Ticketmaster Geschenk-Gutscheine werden ab dem Kauf nach genau 36 Monaten ablaufen.   Das Ablaufdatum bzw. die Haltbarkeit wird dann festgelegt, wenn der Gutschein gekauft wird.   Wenn du wissen willst wann deine Geschenk-Gutschein verfallen, kannst du dies über die Website hier tun.  

Da der Ticketmaster E-Geschenk-Gutschein per E-Mail versendet wird hast du   dadurch die Möglichkeit, ihn komfortabel als PDF herunterzuladen. Dadurch kannst du den Gutschein selbst ausdrucken. Das Gutschein Format bleibt dabei aber stets das gleiche(?)  Ein materieller Geschenk-Gutschein ist jedoch nicht ersetzbar, wenn er verloren geht   oder gestohlen wird. Deswegen ist es umso wichtiger, dass du ihn sicher   aufbewahrst, bis du ihn einlösen möchtest.      

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TERMS AND CONDITIONS



these terms and conditions form your agreement in relation to your ticketmaster fixed stored value card or e-gift voucher that you have purchased or received ("voucher"). unless stated otherwise all terms and conditions which apply to hardcopy gift vochers also apply to e-gift vouchers. please read these terms and conditions carefully before you use your voucher. if there is anything you do not understand or do not agree with, please contact customer services using the contact details at clause 15 of this agreement.

  1. The Voucher contains the monetary value which was paid, in advance, at the point of purchase. It is not a credit card, charge card, cheque guarantee card, or debit card and the balance on your Voucher will not earn any interest.
  2. Your Voucher is valid for 36 months from the date of purchase.
  3. Der Gutschein ist ab dem Datum des Kaufs 36 Monate lang gültig.
  4. It is non-refundable and non-returnable, except in accordance with your legal rights, for example if the Voucher is faulty or in accordance with clause 5. You cannot cancel your Voucher. Refunds can only be made to the purchaser of the Voucher.
  5. Your Voucher has no cash redemption value and cannot be exchanged for cash, nor can any cash advance be made on any portion of the value that was loaded onto your Voucher at the time of purchase.
  6. You cannot exchange your Voucher for a different denomination or type of Gift Voucher, nor can you consolidate the unused value of two or more Vouchers on a new Ticketmaster gift card.
  7. Once the monetary value loaded onto your Voucher at the time of purchase has been used, the Voucher cannot be reloaded.
  8. A Voucher will not be re-issued unless that Voucher is faulty or damaged as a result of the production process or otherwise due to the fault of Ticketmaster, or its agents or contractors.
  1. You can purchase a Voucher online at Ticketmaster/geschenk-gutschein or in store at any participating retailer.
  2. Your Voucher will be activated and ready to use at the point of purchase. However, it may take up to three working days for an E-Gift Voucher to be activated and ready to use.
  3. The maximum number of gift vouchers that can be purchased depends on the order value, which is capped at €1,000.
  1. The Voucher can only be used to buy tickets to participating events and other event-related products or services through Ticketmaster in Germany („Ticketmaster-Produkte“) .
  2. You cannot use your Voucher to buy tickets for events taking place outside of Germany.
  3. No change will be given on purchases made with your Voucher, but any unspent portion of the value loaded onto the Voucher at the time of purchase will remain available for future use, in accordance with these Terms and Conditions.
  1. Der Gutschein kann online bei www.Ticketmaster.de ganz oder teilweise eingelöst werden.
  2. Your Voucher can be redeemed in part or in full online at Ticketmaster.de (when available).
  3. You cannot redeem your Voucher on any websites other than Ticketmaster.de, even if they are websites which are linked to, or referenced on Ticketmaster.de (for example: oss.ticketmaster.com, Ticketservice.nl, and Billetnet.dk).
  4. Your Voucher may only be used to make purchases up to the value loaded onto the Voucher at the time of purchase, however a payment for Ticketmaster Products can be made partly using the Voucher and partly by other accepted payment methods (for example, credit or debit cards). In respect of online purchases at Ticketmaster.de, the full value of any unused funds remaining on the Voucher must be exhausted before another payment method will be accepted in respect of the remaining value of the transaction. In respect of telephone purchases, the full value of any unused funds does not have to be exhausted before another payment method will be accepted.
  5. When using your Voucher for online transactions you will need the 3 digit security number written on the reverse of the Voucher in order to complete the transaction. In respect of E-Gift Voucher purchases, the 3 digit security number will be specified in the e-mail which contains your E-Gift Voucher.
  6. You agree that Ticketmaster can reduce the amount of value on your Voucher by the value of all purchases of Ticketmaster Products that are authorised by you. Transactions are authorised by you:
    1. providing details of the Gift Voucher as required by a Ticketmaster customer services representative or the Ticketmaster website; and
    2. in the case of an E-Gift Voucher, entering your 3 digit security number, or allowing an operator or other person to do so.
  7. When you authorise a transaction:
    1. you are confirming that you agree to pay the purchase price of the Ticketmaster Product(s) obtained; and
    2. you are agreeing to pay that purchase price by way of a reduction in the value that was loaded on your Voucher at the time of its purchase.
  8. You acknowledge that your Voucher may not be used to purchase goods or services that Ticketmaster is not permitted to supply to you (for example, if you are under 18 years of age you may not, by law, be permitted to attend certain events or acquire certain Ticketmaster Products).
  1. If you have purchased your Voucher online and are contracting as a consumer the following consumer rights apply.
  2. SYou can cancel your Voucher purchase and receive a full refund of the price paid for a period of seven working days beginning the working day after you receive an order confirmation from Ticketmaster in respect of your Voucher purchase. Ticketmaster will also refund any delivery charges. However, you will be responsible for the cost of returning the Voucher to Ticketmaster, if we request it.
  3. To cancel your Voucher purchase, please contact our Customer Services.
  1. You are entitled to use your Voucher to purchase Ticketmaster Products for a period of 36 months from the date of purchase of the Voucher.
  2. Once 36 months have passed since the date of purchase of the Voucher, you will not be able to use your Voucher again (even if all or part of the value loaded at the time of purchase remains on the Voucher), and nor will you be able to claim a refund of any unused value remaining on the Card.
  3. Upon expiry of the Voucher any unused value remaining on the Voucher is lost.

You can check the amount of unused funds you have left on your Voucher by visiting Ticketmaster.de/geschenk-gutschein "Check Balance" and entering your card number and PIN.

  1. You should treat the Voucher as if it were cash. If you lose your Voucher it will not be replaced and you will lose any unused funds on it in just the same way as if you lost your wallet.
  2. Your Voucher number and the three digit security number should be kept secret at all times and should not be disclosed to anyone other than to Ticketmaster.
  1. Ticketmaster may terminate this agreement, cancel your Voucher, or refuse a transaction if we suspect the Voucher is being used fraudulently, or in an unauthorised or illegal manner, or if we have reason to believe that you are in breach of a material obligation of this agreement. In any cases where such termination is not based on culpable activity on your part Ticketmaster will refund any unused funds to you.
  2. If we need to investigate a transaction on the Voucher then you must cooperate with us, the police and any other authorised body requiring your co-operation.
  3. Ticketmaster can cancel any Voucher and/or terminate this agreement and refund any unused funds to you at any time if we give you 30 days' notice. The Voucher remains our property..

Any personal data which you may from time to time provide in connection with your Voucher shall be processed in accordance with the applicable provisions of statutory law and Ticketmaster’s Privacy Policy which can be viewed online at Ticketmaster.de/privacy. It is important that you carefully read and understand the Ticketmaster Privacy Policy..

  1. You are responsible for the use and security of your Voucher and you are liable for all transactions for which your Voucher is used (except to the extent of any fraud or negligence by Ticketmaster or any employee of Ticketmaster). If your Voucher is lost or stolen, or you suspect it has been used for a transaction that you have not authorised, report this immediately by using our contact form.
  2. Ticketmaster will not accept liability for Vouchers which are lost, stolen, destroyed or used without permission, unless Ticketmaster has caused this by its negligence.
  3. Ticketmaster shall not be liable for loss of business, use, profit, anticipated profit, contracts, revenues, goodwill or anticipated savings; loss of data or use of data; or consequential, special or indirect loss or damage; even if it has been advised of the possibility of such loss or damage.
  4. To the extent permitted by law, Ticketmaster will not be liable to you for any loss or damage (either direct or consequential), nor be in default under these Terms and Conditions, for any failure to perform any of its obligations in relation to the Voucher which is caused by an event that could not reasonably be controlled or prevented. These events include acts of God, acts or omissions of government or their agencies, strikes or other industrial action, fire, flood, storm, riots, power shortages or failures, or disruption by war, and other acts or omissions of third parties.
  5. Subject to the terms and conditions of this agreement, Ticketmaster shall have no liability to you beyond the amount of unused funds which remain on the Voucher on the earlier of the date on which: (a) the Voucher is cancelled by Ticketmaster; or (b) this agreement is terminated by Ticketmaster; or (c) the Voucher expires.
  6. Nothing in this agreement seeks to exclude or limit any liability for: (a) intent or gross negligence; (b) death or personal injury caused by negligence; (c) fraudulent misrepresentation; (d) any claims under the Product Liability Act (Produkthaftungsgesetz); (e) any assumed guarantee; or (f) any other type of liability which cannot by law be excluded or limited.

Ticketmaster may change the terms and conditions of this agreement at any time by posting an amended version on Ticketmaster.de/geschenk-gutschein for one or more of the following reasons:

  1. to reflect the introduction or development of new systems, methods of operation, services or facilities (including, without limitation, the addition or removal of goods or services that may be purchased with the Card);
  2. to reflect a change or an expected change in market conditions, general good practice or the cost of providing services to our customers;
  3. to comply with any contract, law, regulation or order binding on Ticketmaster;
  4. to conform with or anticipate any changes in the law or taxation, any codes of practice or recommendations of the Bundesanstalt für Finanzdienstleistungsaufsicht or other regulatory body;
  5. to ensure that our business is run prudently and remains competitive;
  6. to take account of a ruling by a court, ombudsman, regulator or similar body having legal or commercial jurisdiction over Ticketmaster;
  7. to make the terms and conditions of this agreement fairer or clearer for you;
  8. to rectify any mistake that might be discovered in due course; or
  9. by agreement with you.

If such change of the terms and conditions of this agreement leads to a material change of your rights or obligations under this agreement, you are entitled to terminate the agreement.

  1. Any delay or failure to exercise any right or remedy under this agreement by Ticketmaster shall not be construed as a waiver of that right or remedy or preclude its exercise at any subsequent time.
  2. If any provision of this agreement is deemed unenforceable or illegal, the remaining provisions will continue in full force and effect./li>
  3. We may assign our rights and benefits at any time without prior written notice to you. We may subcontract any of our obligations under this agreement.
  4. No third party who is not a party to this agreement has a right to enforce any of the provisions of this agreement.
  5. This agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with German law under exclusion of the United Nations Convention for the International Sale of Goods (CISG). You irrevocably agree to submit to the non-exclusive jurisdiction of the courts of Germany in relation to any claim or matter arising out of or in connection with this agreement (including non-contractual disputes or claims).

If you need assistance, please use our FAQ to find helpful informations and answers. If you cannot find an answer to your question, please use our contact form.

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