Gift Card

Spread some joy

Give special moments to your friends, family or business with a Ticketmaster Gift

Gift Cards via post, e-mail or print@home

You have the choice between a stable plastic card in credit card format by post, sending a voucher via mail or printing the voucher yourself.

Gift Card via email Gift Card via post

Fan Gift Cards

More than just standard: These very special designs are available as digital versions for print / email. Fan gift cards are available for many clubs, theaters and artists.

Give a Fan Gift Card

Gift Cards for Business

Unlock a world of live entertainment for your staff­ or customers. A Ticketmaster Gift card or e-Gift card makes the perfect reward or incentive.

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Gift Card FAQ

Close FAQs

Where can my Gift Card/e-Gift Card be used?

The Ticketmaster Gift Card/e-Gift Card currently can be used as full or part payment in the purchase of all tickets, and many of the associated services sold via Ticketmaster telephone lines and online. However, the Gift Card/e-Gift Card cannot be used for tickets to events outside of the United Kingdom. The Gift Card may not be redeemable at all venue box offices, e-Gift Cards are not redeemable at any venue box office. Please check your local venue about their Gift Card redemption policy.

Do I need to activate the Gift Card/e-Gift Card?

Gift Cards purchased from retail outlets are activated at time of purchase. e-Gift Cards are activated within 24 hours of purchase. If you have received a Gift Card from one of our corporate partners, your card will have already been activated for your convenience.

How do I check the balance on Gift Card/e-Gift Card?

Check your Gift Card/e-Gift Card balance here or by calling +49.(0)30 - 40 818 824 (Local rate). You must have your Gift Card and PIN number available.

What happens if the Gift Card/e-Gift Card becomes lost or stolen?

The Gift Card is not replaceable if lost or stolen. Your e-Gift card will be sent via email and you will have the ability to download a PDF version, which you can save for your convenience. Should you misplace your e-Gift Card, please call +49.(0)30 - 40 818 824 (Local rate), however, you will be asked to provide proof of purchase.

Do Gift Cards/e-Gift Card have an Expiration date?

Ticketmaster Gift Cards/e-Gift Cards expire 36 months after purchase.

Can I use my Gift Card/e-Gift Card in other countries?

A gift card purchased for Germany can be redeemed for events in Germany and Austria on and Gift cards for other countries can be purchased on the respective Ticketmaster websites. Please make sure that you order in the correct currency. The corresponding country links can be found at the bottom of this page.

Gift Card/e-Gift Card enquiries

To place a new Gift Card order or to enquire about an existing Gift Card order, please call +49.(0)30 - 40 818 824 (Local rate). For any other Gift Card enquiries (not related to a Gift Card order), please call +49.(0)30 - 40 818 824 (Local rate).

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+49.(0)30 - 40 818 824 (Local rate)