Ticketmaster Customer Service
If you have any questions with regard to your tickets, your order as well as the offers of Ticketmaster, please use our online help area. Moreover, you can also contact us directly at any time so that we can offer you the best-possible service.
Or give us a call: You can contact our customer service from Monday to Friday from 8am to 10pm and on weekends and public holidays from 9am to 8pm by phone under or +49.(0)30 - 40 818 824 (Local rate). You will get help there.
If you want to order tickets by telephone, please call 01806-999 0000*. The competent staff at the call center will quickly and safely assist you from Monday to Friday from 8am to 10pm and on weekends and public holidays from 9am to 8pm.
*(€ 0.20 per call from the German fixed network / max. € 0.60 per call from a German mobile-phone network)