Ticketmaster Customer Service

If you have any questions with regard to your tickets, your order as well as the offers of Ticketmaster, please use our online help area. Moreover, you can also contact us directly at any time so that we can offer you the best-possible service.

Or give us a call: You can contact our customer service daily from 10am to 4pm by phone under or +49.(0)30 - 40 818 824 (Local rate). You will get help there.

If you want to order tickets by telephone, please call 01806-999 0000*. The competent staff at the call center will quickly and safely assist you daily from 10am to 4pm.

*(€ 0.20 per call from the German fixed network / max. € 0.60 per call from a German mobile-phone network)